Quality Assurance with Dawn Niccum

The best time to find a problem in your QA program is before FDA finds it for you. That’s the philosophy Dawn Niccum brings to every mock inspection she runs — and why she considers them her favorite part of the work. In this clip inSeption’s QA lead walks through what a mock inspection actually looks like, why she prioritizes matching the right consultant to the right client, and what it means to be truly inspection ready rather than just compliant on paper.